Education, Underwriting, Processing Tools; Originators and Tech; Gov't Program Changes; Tech Survey

STRATMOR’s 2026 Technology Insight® Study Lender Intelligence Survey is now open, giving mortgage lenders a chance to share their firsthand experience with the technology that powers their businesses, and to help shape a clearer picture of what’s working, what isn’t, and where the industry is headed. The study reflects actual lender experience, providing an independent view of user satisfaction and Lender Loyalty Score® across a wide range of mortgage technology categories. Complete the survey and receive the results free of charge, giving you valuable intelligence you can use to understand how your technology experience compares across the industry. (Today’s podcast can be found here. This week’s ‘casts are sponsored by Experian. From lenders and landlords to employers and consumers, Experian helps connect the housing ecosystem with the data and insights needed to make faster, confident decisions. Lead a smarter housing journey with Experian. Today’s has an interview with Figure’s Alysse Guitar on marketing lending products in a digital environment where both trust and attention spans are waning.) Broker and Lender Products, Software, and Services Traditional CRM is dead... Total Expert just said so, out loud. Not as a rebrand, but as a category shift: CRMs were built to log tasks and manage transactions, and they start losing value the day you deploy them. Total Expert's Customer Operating System works the opposite way, getting smarter with every interaction by pairing a system of context—Customer IQ—with a system of action—AI Sales Assistant, Journey Orchestration—so rate opportunities, tappable equity, and life-event signals get caught and acted on automatically, with loan officers stepping in only when a customer actually needs their expertise. One top 10 lender used it to drive over 1,000 HELOC originations in six weeks. Total Expert has enabled more than $7 trillion in funded loan volume since 2016. Read the full breakdown.